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software, tupperware, peopleware
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Noticed a lot of people have been reading Zappos’ book and start calling their customer support “Customer Happiness Department”, “Head of Smiles” or something equally silly these days.
Guess what: calling the same old crappy and slow support with a new name won’t fix any problems. At least it sounds “cool”…
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Likes
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Good morning. Tom Gauld is posting his comics on Tumblr!
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character designs by Jeffrey Brown for the Threadless Comics-On Tees Vol. 5...
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If I only had a ….. giant reinforced steel body frame! Score Component Upgrade by Ben Chen...
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Overbearing fairy? I know that feel, bro. - by Chris Gerringer
Tumblr | deviantART | ...
